LEGAL OBSTACLES TO FULFILLING THE RIGHTS OF COMPENSATION OF PUBLIC MOTOR VEHICLE PASSENGERS IN INDONESIA

Syamsuddin BACO, Nurhayati Sutan NOKOE

Resumo


Objective: This study aims to explain the factors that inhibit the fulfillment of passenger compensation rights from carriers. Second, the gap between the norms of passenger rights and carrier obligations must be bridged by organizing passenger transportation by public motorized vehicles in Indonesia.

Method: Doctrinal legal research uses a statutory and conceptual approach, namely, reviewing and analyzing primary, secondary, and empirical legal materials. This approach is carried out by analyzing the philosophical and sociological foundations of primary legal materials. In contrast, the conceptual approach is carried out by analyzing legal concepts and principles.

Result: The results of this research contribute to the development of a system for fulfilling carrier responsibilities to passengers through a fair general motor vehicle passenger insurance program, harmonizing carrier responsibility insurance norms into the general motor vehicle passenger insurance guarantee system, and forming the legal culture of society to understand and be aware of their rights as passengers of public motorized vehicles.       

Conclusion: There is no regulation of the amount of compensation, so carrier liability insurance cannot yet be implemented. The payment of compensation for passenger accident funds is misunderstood because it is considered to fulfill the carrier's responsibility. Although the carrier's liability insurance has not yet been implemented, passengers still have the right to sue the carrier for compensation through a breach of contract lawsuits. Consequently, passengers can claim material and immaterial compensation.

Keywords: motorized vehicles; passenger compensation; passenger rights; public transportation



Objetivo: Este estudo visa explicar os fatores que inibem o cumprimento dos direitos de indenização dos passageiros pelas transportadoras. Em segundo lugar, a lacuna entre as normas dos direitos dos passageiros e as obrigações das transportadoras deve ser colmatada através da organização do transporte de passageiros em veículos públicos motorizados na Indonésia.


Métodos: A pesquisa jurídica doutrinária utiliza uma abordagem estatutária e conceitual, ou seja, revisando e analisando materiais jurídicos primários, secundários e empíricos. Esta abordagem é realizada através da análise dos fundamentos filosóficos e sociológicos dos materiais jurídicos primários. Em contrapartida, a abordagem conceitual é realizada por meio da análise de conceitos e princípios jurídicos.


Resultados: Os resultados desta pesquisa contribuem para o desenvolvimento de um sistema para cumprir as responsabilidades da transportadora para com os passageiros por meio de um programa justo de seguro geral de passageiros de veículos automotores, harmonizando as normas de seguro de responsabilidade da transportadora no sistema de garantia de seguro geral de passageiros de veículos automotores e formando a cultura jurídica da sociedade compreender e ter consciência dos seus direitos enquanto passageiros de veículos públicos motorizados.

Conclusão: Não há regulamentação do valor da indenização, portanto o seguro de responsabilidade civil da transportadora ainda não pode ser implementado. O pagamento de indemnizações por acidentes de passageiros é mal compreendido porque se considera que cumpre a responsabilidade da transportadora. Embora o seguro de responsabilidade civil da transportadora ainda não tenha sido implementado, os passageiros ainda têm o direito de processar a transportadora para obter compensação através de ações judiciais por quebra de contrato. Consequentemente, os passageiros podem reclamar indemnizações materiais e imateriais.


Palavras-chave: veículos motorizados; indenização de passageiros; direitos dos passageiros; transporte público.


Palavras-chave


motorized vehicles; passenger compensation; passenger rights; public transportation

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DOI: http://dx.doi.org/10.26668/revistajur.2316-753X.v4i82.7139

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